Where Your Data Lives and Travels
pk l processes only the information needed to run your account and confirm transactions — this includes your registered mobile number, the wallet reference generated when you send funds through bKash, Nagad or Rocket, and basic device information such as browser type and app version. We
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do not sell this information to outside marketers, and we do not share your wallet reference with anyone beyond the payment provider needed to confirm the transfer. Because Bangladesh players reach us from both the browser and the Android app, we log session activity separately for
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each entry point so a return visit from your phone still matches the account you opened on desktop. Data retention follows the underlying record-keeping expectation for financial services, and how long a specific record stays on file depends on your local law and the eligible-region rules
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that apply to your account. If you want a copy of what we hold, or you want a record corrected, our support channels below can open that request. Any change to this policy gets posted here with an update note so returning users can check what
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moved. Where local regulation sets a different retention or disclosure standard, that standard takes precedence over this general description.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.